What is Citizen Engagement? Discover People-Powered Innovation

When it comes to running a democratic government or municipality, the importance of citizen engagement cannot be overstated. Your citizens naturally know where their biggest pain points are, and often have innovative solutions to these issues. Unless constituents themselves feel that their voices are being heard, trust may be easily lost. This where citizen engagement software can play an important role.

Key Challenges of
Citizen Engagement

Fostering trust with the digital generation through online channels and initiatives

Leveraging the wisdom of your citizens to generate groundbreaking ideas

Avoiding policies and decisions which aren’t aligned with public opinion

Tackling the low citizen involvement rate in local and national governance

What The Experts Say...

"By dedicating resources to carry out citizen engagement work, the level of citizens’ trust in the program has been enhanced and a new inclusive, accountable model has emerged."

"Citizen engagement is a wonderful framework for the training and awareness of the citizen to the stakes of political governance."

"Technology has the potential to increase participation, enabling elected officials to solicit far greater input on decisions than would be possible by scheduling public hearings."

"Forward-looking governments recognize that technology can encourage greater citizen engagement. In response, many cities have set up call centers, web-based platforms and portals, or some combination of these strategies."

Deliver Democracy 3.0

In order for government bodies to be truly receptive to the needs of modern constituents, they need to have a streamlined, digitally-supported method in place to gather their input. This is where the importance of citizen engagement software becomes clear. By giving citizens a platform where they can offer insights on how their local community can be bettered, or submit innovative solutions to civic challenges, government departments can gain access to a steady stream of invaluable ideas for aligning policies with actual needs. Involving citizens in open innovation initiatives can also result in bold new ideas for smart city developments and digital transformation for government departments. The following are just a few of the powerful ways citizen engagement software can be leveraged. 

importance of citizen engagement - cultivating

Cultivating Co-Creation

Enable your citizens to take an active role in developing and implementing new public initiatives, while maintaining control of the public narrative.

Channeling Open Innovation

Facilitate open communication to foster citizen engagement in local government, as well as develop ground-breaking innovations.

importance of citizen engagement - program
importance of citizen engagement - hackathon

Public Hackathons & Innovation Labs

Leverage the collective intelligence capabilities of a specifically targeted audience, including academia, private sector, and entrepreneurs in order to tackle strategic government challenges and goals.


Leading Governmental Organizations Engage Citizens with Qmarkets!

Your Q-360 Suite of Collective Intelligence Solutions

Discover Qmarkets’ next-gen product portfolio, tailored to meet any business need or challenge.

Resounding Accolades

Discover why Qmarkets is consistently recognized by leading analysts as a multi-award winning solution.

Read G2's 2020 Spring Grid Report for Idea Management Software

Read Gartner’s 2016 Market Guide for Innovation Management Solutions

Read Forrester Wave™: Innovation Management Solutions, 2016

Read MWD Advisors' report on Qmarkets’ packaged approach to innovation, 2018

Read the Info-Tech vendor landscape “Innovation Management Solutions” report

We use cookies to provide you with the best possible experience when visiting our website. By continuing to browse this site you agree to this use. To control your preferences, take a look at our privacy policy.

Get Your Free Copy of the G2 Idea and Innovation Management Report!

Struggling to decide which idea management solution will best support innovation at your company? Check out this comparative analysis of the vendor landscape and find the right partner for your initiative.

Download Now!
Get the Report!